Complaints Procedure

If you have a complaint or dispute with us, you are entitled to make a complaint. We have a complaints procedure that is available on request. If you wish to register a complaint, please contact us either in writing, via telephone or email.

 

Please be assured we treat complaints seriously. For your protection, if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. (FOS) Please see the following link for further details.

Registered Office

Contact

Osborne Mews

10 Back Osborne Terrace

Newcastle upon Tyne

NE2 1NF 

UK

Registered in England No: 4361832

 

 

Laurus Associates is a trading name of Laurus Associates Ltd, which is authorised and regulated by the Financial Conduct Authority.

0191 281 1234

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